Last updated: 13 November 2026
This policy explains, in plain language, what happens to the details you give us through the Steampunk @ Altitude website. We follow the Australian Privacy Principles (APPs) in the Privacy Act 1988 (Cth) as our guide.
Who we are
Steampunk @ Altitude is a community steampunk festival held in Nimmitabel, NSW 2631. For anything about your privacy, phone Kelvin Fahey on 0481 481 034.
What we collect
- Contact form: your name, email address, phone number (optional), the topic you choose and your message.
- Newsletter sign-up: your email address only.
You don't need an account to use the site, and you can always phone us instead of using the forms. Please don't send sensitive information (such as health or financial details) through the forms.
Why we collect it and how we use it
We use your details only to reply to your message, or, if you signed up for the newsletter, to send you festival news. We do not sell, rent or trade your personal information, and we don't use it for anything unrelated without asking you first.
How your details are sent and stored (including overseas)
When you press send, the form is passed to FormSubmit (formsubmit.co, a third-party form service), which emails it to the festival's inbox. Our inbox is hosted by Yahoo Mail. These services store data on servers outside Australia, including in the United States, so your details are disclosed overseas when you use the forms. By sending a form you consent to this. The website itself is hosted by Cloudflare, which processes standard technical information (such as your IP address) to deliver and protect the site.
We keep messages only as long as we need them to deal with your enquiry, and we delete newsletter addresses when you unsubscribe.
Newsletter and the Spam Act 2003
We only email festival news to people who have signed up. Every email will identify us and tell you how to unsubscribe. You can unsubscribe at any time by replying “unsubscribe” to any newsletter or by phoning 0481 481 034, and we will remove you within five working days.
Cookies, tracking and offline storage
- No tracking: this site does not use analytics, advertising cookies or tracking pixels.
- Preferences on your device: the site saves a few settings in your own browser (such as the day/night theme, sound on/off and your packing-checklist ticks). These stay on your device and are never sent to us.
- Offline app: if your browser supports it, a “service worker” saves a copy of the site's pages and images on your device so it loads quickly and works offline. It contains no personal information, and you can clear it in your browser settings.
Google services
- Google Fonts: the site's lettering is loaded from Google's servers, so your browser shares your IP address with Google when a page loads.
- Google Maps: the map on our Contact page is provided by Google, which may set its own cookies when the map loads.
See the Google Privacy Policy and Cloudflare Privacy Policy for how they handle data.
Access, correction and deletion
You can ask to see, correct or delete the details we hold about you at any time. Phone Kelvin Fahey on 0481 481 034 and we'll take care of it.
Security
The site is served only over a secure (HTTPS) connection, and we take reasonable steps to protect the details we receive. No method of sending information over the internet is completely secure, though.
Complaints
If you're unhappy with how we've handled your information, please phone us first on 0481 481 034 so we can put it right. If you're still not satisfied, you can contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.